Privacy Policy

1. Information We Collect

Personal information

• Name, email address and phone number
• Company or dealership details
• Customer data entered by the user
• Device information and unique identifiers

Location data

We collect precise location data through GPS, Wi-Fi or cellular networks to enable lead assignment, nearby customer mapping, navigation and visit tracking. Location access may occur in the background to support core functionality such as route tracking for field teams.

You can disable location services through your device settings, but some features may not work correctly without them.

Usage data

We collect log files, crash reports, usage analytics and session details to improve application performance and user experience.

2. How We Use Your Information

• Provide and improve app functionality and services
• Manage user authentication and profiles
• Enable location-based check-ins, navigation and tracking
• Send notifications and service updates
• Support security, fraud prevention and troubleshooting
• Comply with legal or regulatory obligations

3. Sharing of Information

We do not sell or rent your personal data. We may share information with your consent, with trusted service providers that help operate the App—including hosting, analytics and mapping providers—or when required by law or necessary to protect our rights, property or users.

4. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. When it is no longer needed, data is securely deleted or anonymised.

5. Security of Your Data

We use appropriate technical and organisational measures to protect information from unauthorised access, disclosure, alteration or destruction. No system is completely secure, so absolute protection cannot be guaranteed.

6. Your Rights & Choices

• Request access to, correction of or deletion of your personal information by contacting us.
• Disable location services or opt out of non-essential communications through device settings.
• Uninstall the App at any time to stop further data collection.

7. Third-Party Services

The App may use Google Maps or other location services for navigation and geolocation, as well as analytics tools for performance monitoring. These providers maintain their own privacy policies, which we encourage you to review.

8. Children’s Privacy

SmartAssist is not intended for children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the App and on the official website, and the “Last Updated” date will be revised.

10. Contact Us